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Quality Auditor
3 weeks ago
Listen to audit calls of sales domain.
- Be familiar with the implementation and effective usage of different QC Tools, best practices, and procedures.
- Quality Audits of Calls, Calibration Sessions, And Participate in Coaching Sessions wherever necessary.
- Manage Process Performance on Call Quality.
- Meet Daily/Weekly/Monthly Assigned Number of Evaluations.
- Aligned to Each Process for Transactional Quality Improvement Initiatives.
- Ensuring Reporting Timelines Targets
- Ability to use logic and reasoning to identify the strengths and weaknesses of call - taking reps.
- Identify and remedy defects within the production process.
**Salary**: ₹35,000.00 - ₹65,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 4 years (preferred)
**Speak with the employer**
+91 9150020549
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