Customer Care Executive

2 weeks ago


Gautam Budh Nagar, India HMA Trading Full time

**Job Description: Customer Care Executive in Financial Services**

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive in the financial services industry. In this role, you will be responsible for providing exceptional customer service, support, and retention to our existing clients. Your expertise in various financial products such as loans, insurance, credit cards, stock market, and share market will be essential in delivering a superior customer experience.

**Responsibilities**:
**Customer Service**: Serve as the primary point of contact for existing clients, addressing their inquiries, concerns, and requests in a prompt and professional manner. Ensure a positive customer experience at every interaction.

**Customer Retention**: Develop and maintain strong relationships with clients, understanding their needs and offering personalized solutions to enhance their financial well-being. Proactively identify opportunities to upsell or cross-sell relevant products and services to increase client retention.

**Issue Resolution**: Investigate and resolve customer complaints or issues, ensuring timely and satisfactory resolutions. Collaborate with other departments, such as underwriting, claims, or account management, to address complex customer concerns.

**Documentation and Record-Keeping**: Maintain accurate and up-to-date records of customer interactions, inquiries, complaints, and resolutions. Use appropriate systems or software to log information and track customer-related activities.

**Requirements**:
Previous experience in customer service, preferably in the financial services industry.

Strong knowledge of financial products such as loans, insurance, credit cards, stock market investments, and share market trends.

Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.

Problem-solving and conflict resolution abilities to address customer concerns effectively.

Attention to detail and organizational skills for accurate record-keeping and documentation.

Ability to work in a fast-paced environment, handle multiple tasks simultaneously, and meet deadlines.

**Salary**: ₹9,804.38 - ₹25,936.87 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gautam Budh Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (preferred)
- Technical support (preferred)
- total work (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9625066561



  • Gautam Budh Nagar, India ONIQ SERVICES PRIVATE LIMITED Full time

    **About us** ONIQ SERVICES PRIVATE LIMITED is a small business in Gautam Buddha Nagar, Uttar Pradesh. We are professional, agile and innovative. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes Title: Customer Care Executive - Sector 16, Noida (Part-Time and Full-Time) Job Description: Seeking a...


  • Gautam Budh Nagar, India CAREER POINT Full time

    Hiring is going on for Customer Care Executive for an e-commerce process (voice) Minimum 1 year international bpo experience is required Customer care representative - 1 year Sr. Customer care representative - 2 year Should have computer and Internet knowledge and Cust service exp. Onsite - Work from Office UG drop / Any Graduate / Should not be...


  • Gautam Budh Nagar, India Moxi Outsourcing Full time

    **Job Title: Customer Care Executive - International Process** **Location**:E-57, Noida Sector 63 **Job Overview**: As a Customer Care Executive in our Australian process, you will be responsible for providing outstanding customer service to our Australian clients. You will play crucial role in ensuring customer satisfaction, resolving queries, and...


  • Gautam Budh Nagar, India Emrold management services pvt.Ltd Full time

    Customer care Executive (Outbound calling for health care process). Location-: Noida 58 Work from office and interview walk in **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Joining bonus - Performance bonus - Yearly bonus Ability to...


  • Gautam Budh Nagar, India Arihant info Full time

    Dear Job Seekers, Are you passionate about providing exceptional customer service and looking for an exciting career opportunity? We invite you to participate in our walk-in interview for the Customer Care Executive position at Arihant Infomarketing Pvt Ltd. **Starting from Date**: 19-January-2024 **Time**: 11 Am To 3 Pm **Location**: B-71, Sector-6,...


  • Gautam Budh Nagar, India Moxi Outsourcing Full time

    **Job Title: Customer Care Executive - International Process** **Location : Noida sec 63** **Job Overview**: As a Customer Care Executive in our Australian process, you will be responsible for providing outstanding customer service to our Australian clients. You will play crucial role in ensuring customer satisfaction, resolving queries, and maintaining a...


  • Gautam Budh Nagar, India recruiting xpert Full time

    Dear requirements for customer care executive good coomunication in english experience - 1 to 2 year ms oofice ,excel, tally , salary - negotiate background commerce industry - institute prefer for female location - noida **Salary**: ₹18,000.00 - ₹22,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day...


  • Gautam Budh Nagar, India Twenty7 Inc. Full time

    Hey, We have an urgent hiring for the post of customer care executive Location - Noida Salary - Negotiable Experience - 0-1 year (Freshers also welcome) If you are comfortable so contact us **HR Contact** **8745928253** **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹10,192.50 - ₹18,270.66 per month Schedule: - Day...


  • Gautam Budh Nagar, India Ebixcash global services Full time

    Qualification : Under Graduate/Graduate both can apply - Day Shift job as Customer Care Executive - No Target (fixed salary) - Cab Facility available. - Salary upto 18,000/- (per month) **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹10,140.48 - ₹25,299.40 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...


  • Gautam Budh Nagar, India Vighnaharta Full time

    **We are hiring a Customer Care Executive (Inbound/Outbound)** **Full Job Description** **HIRING FOR CCE** **Male /Female both** **Roles And Responsibilities** - Resolving customer complaints brought to your attention. - Handling customer concerns and complaints in a timely manner. - Establishing a positive rapport with all clients and customers via...


  • Gautam Budh Nagar, India HMA Trading Full time

    Job Description: Customer Care Executive in Financial ServicesWe are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive in the financial services industry. In this role, you will be responsible for providing exceptional customer service, support, and retention to our existing clients. Your expertise in...


  • Gautam Budh Nagar, India hirebloc Full time

    Job role: - Customer care executive Location: - Noida sec 62 **Salary**: - Rs 20800 in hand Job type: - Permanent Travelling allowance: - 250rs daily Experience: - Freshers and Experience both can apply Education: - Graduate/ Undergraduate (distance learning ) Age criteria: - 18 to 40 years Languages: - English + hindi Shift: - 24/7 open...


  • Gautam Budh Nagar, India Varijalifestyles Pvt.Ltd. Full time

    Job Title: Customer Care Executive (Apparel Brand) Location: [Noida] About Us: [Varija lifestyles] is a renowned and fashion-forward company specializing in [specific type of apparel or fashion niche]. We are dedicated to providing exceptional service and stylish, quality clothing to our valued customers. We're currently seeking a Customer Care Executive...


  • Gautam Budh Nagar, India hirebloc Full time

    Job role: - Customer care executive Location: - Noida sec 62 1year of experience **Salary**: - Rs 20800 in hand Job type: - Permanent Travelling allowance: - 250rs daily Experience: - Freshers and Experience both can apply Education: - Graduate/ Undergraduate (distance learning ) Age criteria: - 18 to 40 years Languages: - English +...


  • Gautam Budh Nagar, India Arihant info Full time

    Dear Job Seekers, Are you passionate about providing exceptional customer service and looking for an exciting career opportunity? We invite you to participate in our walk-in interview for the Customer Care Executive position at Arihant Infomarketing Pvt Ltd. **Starting from Date**: 19-January-2024 **Time**: 11 Am To 3 Pm **Location**: B-71, Sector-6,...


  • Gautam Budh Nagar, India Arihant info Full time

    Dear Job Seekers, Are you passionate about providing exceptional customer service and looking for an exciting career opportunity? We invite you to participate in our walk-in interview for the Customer Care Executive position at Arihant Infomarketing Pvt Ltd. **Starting from Date**: 19-January-2024 **Time**: 11 Am To 3 Pm **Location**: B-71, Sector-6,...


  • Gautam Budh Nagar, India Ayon group Full time

    Working: - 6 days working including Sunday (Work from office) Location: - Noida, Sector-62 **Job Description: - ** - Address customer inquiries related to garment products, including sizing, materials and order status. - Assist customers in placing orders, processing return, resolving payment issues. - Handling customer complaints with empathy, aiming to...


  • Kirti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer Care Executive** I **Females only** I **Excellent communication skills** **LUXURYCARE (Automobile workshop)** - Moti Nagar, Delhi I Immediate Joiner **Daily Task -** - Regular calls to enquiries - Contacting existing customers for service reminders - Managing data and CRM portal **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: -...


  • Gautam Budh Nagar, India zero degree hvac Solutions Full time

    To provide a proactive customer care service in a professional and courteous manner to the allocated clients - Providing first line support to clients - Interpreting client data, escalating queries and seeing these through to a resolution - Liaising with other departments to solve queries - Ensuring all communication with clients is recorded accurately using...


  • Gautam Budh Nagar, India Casa decor home solution LLP Full time

    Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer...