Customer Service(Exports)
2 weeks ago
**Designation**: Customer Service (Exports)
**Education**: Minimum Graduate
**Location**: Cochin
**Customer Service(Exports)
- Cochin**:
**Key functions involve**: 1. Coordinate with vessel operators, customers (NVOCCs & MLOs), Operations and principals to monitor and report bookings, in-yard figures for the vessel 2. Follow-up for bookings with customers. Quote rates to prospective customers & bring to successful conclusion 3. Respond to inquiries and follow thru to bring in business successfully 4. Coordinate with other departments to ensure smooth shipments for customers 5. Preparation of Booking Forecasts with regular updates, Loading and Discharge reports, preparation &Updation of sales Contracts, Invoices 6. Collect dues and outstanding amounts from clients in allotted credit limit 7. Timely submission of reports set by the management as per the deadline 8. Provide MIS information on Market & Competitor activity to Management
**General Requirements**:
3-6 years of relevant experience Customer Service MLO / NVOCC background & Not CHA
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