
CRM Executive
4 weeks ago
Main Job Resposibilities
- Collecting and analyzing customer data
- Using CRM systems to manage relationships
- Developing new ways to meet customers’ needs
- Handling customer complaints
- Overseeing the interactions between customers and key team members, such as Customer Service Representatives
- Creating and executing retention campaigns
- Developing marketing campaigns to attract new customers
- Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,158.81 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 3 years (required)
Work Location: In person
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