Cce (Customer Care Executive) - Female Candidates
3 weeks ago
Should handle & convince customers through calls, for vehicle service
- Proper Customer handling
- Maintaining of City Branches Reports.
- Communication with Maruti TSM & Service Head on productivity
- Continuous customer follow up with proper reminders
- Scheduling calls & prioritize work flow
- Multi tasking - need to enter notes in CRM while calling simultaneously
- Knowledge in working with any online/offline CRM
- Basic knowledge of Excel and word is must
- Targets should be achieved as per KPI
- Quality parameters should be followed
- Customer focus and customer delight should be primary
- Regular work time Monday to Saturday - 9am to 6pm (Day Shift)
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Speak with the employer**
+91 9677552023
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