Tele Caller Executive

3 weeks ago


Shiliguri, India Aikya Infosolution Private Limited Full time

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

Minimum Requirement:

- Good Communication Skills, English Speaking Must
- Good Problem-solving skills over the call
- High energy level

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹12,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Work Location: In person


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