Customer Support Executive

2 months ago


Pune, India BioResource Biotech Pvt Ltd Full time

**Job Summary**
**Position: Techno Commercial Executive**
**Education: B.sc / M.sc (Biotechnology / zoology / Microbiology)**
**Responsibilities and Duties**
- Attending the phone call, analysis of the calls, answering the queries or directing the call to the concerned department.
- Maintaining record of the posts, couriers and any communication in and out of the office.
- Preparing Quotations Follow up of Quotation receipts and orders, analysis of daily reports of the sales team, promoting the offers to the customers, maintaining the business record, Official communications.
- Strong communication with the customer. Proper and accurate reply to the customers in a stipulated timekeeping
- Proper coordination, strategic discussions, direction to the field people including our principles company people based at Pune.
- Planning and implementing the new product/business strategies for aggressive promotion of the products. Creating and maintaining the customer database with the product consumption.
- Strong follow ups of the ongoing leads, projects with the help of sales executives maintaining the authentic records of the field activities.
- Proper coordination with the distribution network. You have to have the control and information of each and every aspect in the office, at principles and at the customers.

**Key Skills**
Communication, Negotiation,
**Required Experience and Qualifications**
**1 to 5 years of experience in Government / Tender business is preferred.Basic technical background from Biotech,Pharma or any equivalent biological science category is mandatory.**

**Benefits**

Health Insurance, Training

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Shift:

- Day shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9049002367
- Health insurance



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