Opening in Admission Department
2 weeks ago
**SRM INSTITUTE OF SCIENCE & TECHNOLOGY, KATTAKULATHUR CAMPUS, CHENGALPATU**
**Opening in Directorate of Admission**
**Designation / Vacant**: Manager (1), Data Analyst (1), Coordinator (Programme Management) (2), Consultant (Content & Communication) (1), Team leader (1), Senior CS Executive (5), Customer Support Executives (15).
**Manager [ Customer Support - In Campus]**: Essential Qualifications: UG/PG Degree with 5 years of experience in relevant areas
**Nature of Job**: Will be responsible for all student support activities in the campus across the journey of admissions from enquiry to enrolment. Should have excellent communication skills in multiple languages
**Data Analyst**: Essential Qualifications: UG/PG Degree with 1 years of experience
**Nature of Job**:Will be responsible for all the reports, data validation and development of dashboards for the entire admissions. Should be well versed in Microsoft Excel and Power BI
**Coordinator [ Programme Management]**: Essential Qualifications: UG/PG Degree with 2 years of experience
**Nature of Job**: Will be responsible for all counselling and ERP related activities.
**Consultant [ Content & Communications]**: Essential Qualifications: UG/PG Degree with 2 years of experience
**Nature of Job**: Will be responsible for all content related to admissions promoted across mediums and communications sent to students during the course of the admissions process. Will be responsible in creating admissions related creatives and closely monitor the marketing performance across channels.
**Team Lead**: Essential Qualifications: UG/PG Degree with 5 years of experience in Customer Support/related areas. Should have excellent communication skills in multiple languages
**Nature of Job**: Will be responsible for the coordination of the customer support executives in the BPO and to develop strategies for development of the BPO.
**Senior CS Executives**: Essential Qualifications: UG/ PG Degree with 3 years of experience. Should have excellent communication skills in multiple languages
**Nature of Job**: Will be responsible for the interaction with the prospective students and parents and will be responding to their queries.
**Customer Support Executives**: Essential Qualifications: UG/ PG Degree. Should have excellent communication skills in multiple languages
**Nature of Job**: Will be responsible for the interaction with the prospective students and parents and will be responding to their queries.
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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