Customer Service Officer

3 weeks ago


Bengaluru Karnataka, India Samarpaka Seva Trust Full time

**Full job description**

**Qualifications required**:

- Managed supportive services department operations, ensuring seamless coordination within business framework.
- Strong knowledge and experience in Customer Service operations, client relationships and customer management
- Good to have understanding of health insurance processes
- Ability to coordinate and communicate effectively with multiple stakeholders like hospitals and insurance companies
- Attention to detail and ability to ensure accurate and timely claims processing
- Strong problem-solving and decision-making skills
- Proficiency in using TPA software and tools
- Ability to work well in a team and manage multiple tasks
- Experience in project scaling and process improvement is a plus

Education: Preferable Any Degree

Experience: 3-8 yrs

Location: Bangalore

Pay: ₹25,000.00 - ₹50,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service, Problem Solving, Client Relationships, Healthcare Operations

Work Location: In person

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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