Admission Executive
4 months ago
RESPONSIBILITIES & DUTIES
- Engage with assigned leads and promptly initiate contact through the auto dialer system. Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. Build rapport, credibility and establish trust with leads through effective communication and active listening.
- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
- Maintain accurate records of lead interactions and follow-up activities in the CRM system.
BASIC ELIGIBILITY CRITERIA
- Minimum of 1 to 3 years of tele-sales/tele-calling/BPO experience, with at least 1 year spent in a single company.
- High school diploma [12 pass or equivalent] or graduate.
- Previous experience working a 6-day work week.
- Currently working in the capacity of an individual contributor.
- Proven track record of meeting targets in the existing company.
Qualifications: graduate/BBA/MBA (but not restricted to) from an institute in Delhi/NCR with 1-2 years of work experience in education/ed-tech/skills-based learning space;
Remuneration
40000/- per month
**Salary**: Up to ₹40,000.00 per month
Ability to commute/relocate:
- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)
Work Location: In person
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