Customer Service Representative
4 months ago
**Location: Shanewal, Ludhiana Punjab**
**Job Type: Work from office**
**Salary: 15K + Overtime**
**Required skills**:
- Good Communication skills
- ability to work in pressure
- Good knowledge of computer basic
- Good typing skill
- **Knowledge of E-mail & MS-Excel**.
**Responsibilities**:
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company's reputation
- Keep records of calls and sales and note useful information
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Ludhiana, Punjab (required)
**Speak with the employer**
+91 7004019916
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