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Loan Operations

4 months ago

Udhana Surat Gujarat, India NJ Group Full time

NJ Group is a leading player in the Indian financial services industry, known for its strong distribution capabilities. Started in 1994 with the establishment of NJ India Invest Pvt. Ltd., the flagship company, it has now diversified into various businesses and has a presence in businesses ranging from financial products distributor networks, asset management, real estate, insurance broking, training & development, and technology. Our rich experience in financial services, combined with our executional capabilities and strong process & system orientation, has enabled us to shape a rising growth trajectory in our businesses.

The product ranges are: MF, Insurance, Realty, Information Technology, Wellness, Interiors, and Loan. NJ Group is based out of Surat, Gujarat, India, has a presence in 95+ locations in India, Mauritius, & Dubai, and has over 1,800+ employees and over 27,000+ active advisors (partners) associated with it. The total asset under advise is 1,35,000+ crores. of more than 26+ lacs investors.

NJ Capital, a registered non-banking finance company (NBFC), operates the retail lending arm of the NJ Group. The company endeavours to fulfil the credit requirements of its clients by providing them with innovative loan products at an affordable cost, thereby enabling the group to be a one-stop shop providing for all their financial needs.

Relying on technology, NJC strives to turn lending into a quick, simple, and hassle-free process. The fully automated process leads to the elimination of paperwork, physical movements (of either papers or clients), quick loan disbursal, and smooth loan servicing. We endeavour to provide the client with a world-class borrowing experience that is truly seamless, intuitive, convenient, and user-friendly.

The use of data analytics helps in profiling client risk and delivering the right loan product at an appropriate cost, thereby bringing substantial economic gains to them.

Job Responsibilities:

- Credit Bureau interaction: data submission and complaint resolution
- Customer complaint and query resolution
- Outbound calls to procure customer feedback
- Preparing MIS reports

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person