Customer Support

handling customer concerns and complaints in a timely manner - informing customers of upcoming promotions or deals - establishing a positive rapport with all clients and customers in person or via phone - forming reports based on customer satisfaction statistics and helping their team to develop new skills - fixing appointments based on the availability of...

A customer service executive's role is to lead and manage a team of agents, communicate customer needs to stakeholders, and understand exactly how customers use your product or service **Salary**: ₹11,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance...

Undergraduate/Graduates with or without any prior experience. - Should possess good communication skills in **Malayalam with decent English.**: - Should be comfortable working from office in rotational shifts **(24*7 & 6 days working ).**: - Demonstrates strong customer service orientation. - Ability to effectively communicate his/her thoughts in a...

Freshers are eligible - Work From Office - Voice Process - Languages Required: Malayalam & English - 6 days working, rotational shifts and 1 weekly off (rotational) - Immediate joiners **Job Types**: Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Ability to...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

**Position: Sales Support Assistant** **Qualification: Diploma / Graduate** **Job description and specifications.** - should provide support and assistance to the Sales Team Lead. - should make follow up calls to customers. - Assist and support Sales department in managing customer balances. - Assist Sales department in maintaining customer database. - It...

**Position: Sales Support Assistant** **Qualification: Diploma / Graduate** **Job description and specifications.** - should provide support and assistance to the Sales Team Lead. - should make follow up calls to customers. - Assist and support Sales department in managing customer balances. - Assist Sales department in maintaining customer database. - It...

Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts. **Salary**: ₹11,103.60 - ₹16,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts. **Salary**: ₹11,103.60 - ₹16,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

**JOB DESCRIPTION** **Position**: **Job Title**:Customer Success Executive **Department**: Operations **Location**: K Tech Innovation Hub - IKP, Bejai, Mangaluru _(Development Center)_ **Organizational reporting and relationships**: **Reporting to**: Compliance Department **Overall purpose of the job**: **Job Descriptions**: - Customer Acquisition -...

Interested / Know Some one who may be - Call - **FAIZA - 9302439488** Job Code - **ssaoedumangalorefaiza23pm** Location - **Mangalore** Designation - **Student Support And Admission Officer (Counselor)** **Responsibilities**: 2. Ensure collection of outstanding fee from parents within the specified time. 3. Ensure a smooth student journey from start to...

Ensure collection of outstanding fee from parents within the specified time. - Ensure a smooth student journey from start to end by taking care of associated administrative activities. - Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution. -...

Builds business by identifying and selling prospects; maintaining relationships with clients. - Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. - Sells products by establishing contact and developing relationships with prospects; recommending solutions. -...

Overview: Associate Technician Field Ops As Associate Technician Field Ops you will assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers. Perform all Service Operations activities according to SITA standards and procedures maximizing customer satisfaction by the...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Salary**: ₹6,000.00 - ₹12,000.00 per month **Benefits**: - Health insurance -...

Smartnode Automations Pvt. Ltd. is seeking a highly motivated and experienced Regional Sales Executive to join our dynamic team in Bangalore. As the face of our company, you will be responsible for expanding our geographical reach and promoting and selling our home automation products and services to both B2B and B2C customers, including architects,...

Systems Engineer/Senior Systems Engineer **Requirements**: - Experience in Web hosting support /Server administration (L3/L4) - Good Linux knowledge is a must - RHCE Certification is an added advantage. Roles & Responsibilities The responsibilities include but not limited to: - Provide live support for customers all over the world. - Provide basic customer...

Ensuring high level of customer satisfaction. Excellent work ethic and time management skills. - Develop and arrange promotional material and in-store displays. - Ensure adherence to SOP at store. - Ensure adherence to store etiquette and at store timing. - Assist store manager in Stock Management. - Maintaining accurate records. - Working towards monthly...

Troubleshoot and resolve customer issues effectively and efficiently. - Contribute to team goals and support overall customer service objectives - Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+, and other social media best practices. - Good understanding of social media - Familiarity with designing, editing,...