Tele Calling Executive

2 weeks ago


Salem, India Thriveni Car Company Pvt Ltd Full time

**CUSTOMER CARE EXECUTIVE RESPONSIBILITIES**
- Follow-up with customers as per scripts and scheduled time
- Coordinate with Service Advisors for technical queries of customers
- Maintaining the dissatisfied customers records and date of attending. Control of
- appointments of dissatisfied customers
- Daily report of PSF (summary)
- Customer complaints reports record keeping
- Consolidation of data
- Report generation
- Assist CCM for monthly reviews
- Consolidation of pending complaints
- CCE is responsible for conducting post service follow-up with customers for taking service feedback in polite structured manner

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Ability to commute/relocate:

- Salem, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9655740099



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