Field Collection Executive
2 weeks ago
**Role and Responsibilities**:
- Follow-up with customers for recovery of overdue amount through field visits to customer’s
address
- Maintain fair collection practices while dealing with customers, adhering to the code of conduct &
legal guidelines, in accordance with the SOPs provided by the company
- Start timely field visits in the morning and adhere to regulated timelines of
8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity
- Ensure genuine and timely feedback is filled on App for each case, and update any new customer
information on the App
- Ensure that the weekly/monthly collection target is met
- Update the status of repayments and raise any on-ground issues to the field collection manager in
a timely and cordial manner
**Requirements**:
Any education background
- 1 - 5 years of experience in relevant field role (non-collections background only) e.g., door-to-door
sales or field ops experience including (but not restricted to) banks/NBFCs/Insurance companies,
logistics companies, etc.
- Fluent and proficient in communication in the local language
- Take responsibility of effectiveness and timely completion of work
- Understanding of the Loan process and documents as informed in training
- Planning, organizing and time management skills along with the ability to prioritize tasks/Visits
**Job Types**: Full-time, Fresher
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- total work (preferred)
**Speak with the employer**
+91 9591117743
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