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Csa (Customer Service Associate)

2 months ago

Bellandur Bengaluru Karnataka, India HIRD LLC Full time

**ROLES AND Responsibilities**:

- Calling active and budding clients, Inbound.
- Answering phones and explaining the product and services offered by the company.
- Regular following up with the customer.
- Contacting existing customers as well as prospective customers
- Maintaining the database of the customers on a regular basis.
- Obtaining customer information and other relevant data.
- Resolving queries and issues related to the products and services.
- Suggesting solutions based on customer’s needs and requirements.
- Great interpersonal skills.
- Should be well versed in English.
- Strong organizational skills.
- Outstanding problem-solving skills.
- Hard-working individual.
- Ability to handle pressure.

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Rotational

Ability to commute/relocate:

- Gurgaon, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- International Voice Process(minimum 6 months)

**Language**:

- Excellent English (preferred)

**Speak with the [8320921346]**

Please contact:8320921346

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service Associate: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 8320921346

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