Network Administrator
5 days ago
**3+ year of technical experience with Routing and Switching Configurations. Should have configuration and good troubleshooting skills.**:
- Monitoring, Field engineers, broadband engineers are not fit for this role.
- Passionate about networking, information technology or cloud technologies.
- An up-to-date knowledge and understanding of your employer& business and industry needs, as well as the technical demands
- Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.
- Teamwork skills and the ability to feel comfortable working with different teams, clients andgroups of staff across an organisation.
- Organisational skills and the ability to prioritise your workload.
- **Ready to work in rotational shifts in 24x7 operations**
**Key Responsibilities**
- **Provide support in the areas of Network and Network security products like Cisco, Comware Aruba, Checkpoint, Palo Alto, Fortinet, F5 etc. Operate, Administer and Govern customer setup.**:
- **Provide leadership in technical problem management and the resolution of all issues**, working closely with end customers and HP remote and field support staff.
- Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.
- Participate in after-hours remote support rosters Identify and contribute to projects to improve product support, customer satisfaction and team efficiency.
- Be aware of, and contribute to the improvement of, team performance as measured in the team Business Fundamentals Tables (BFT).
- **Technical writing skills will be required to publish Issue resolution documents (KM & KT)**:
- Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussion
- **Must be able to interact with colleagues from different countries and background (own team, members of SC and Product Divisions)**:
- **Participate/Drive ITIL based change management, Problem management, incident management.**
**Experience/Knowledge**
- **3+ years of demonstrated experience in Network troubleshooting including service and support on networking products such as routers, switches, firewalls etc.**:
- **Ability to isolate and solve complex technical/business problems with the ability to interact with people (customer and internal HPE) at all levels, across a geographic region.**:
- **Demonstrate strong written and verbal communication skills.**:
- **Experience with Firewalls, Load balancers will be an added advantage.**
Education/ Certification
- **BE/BTech/BCA/BSC**:
- **CCNA or similar network certification.**
Pay: Up to ₹1,300,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Monday to Friday
- Rotational shift
Work Location: In person
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