Cash & Trade Proc Supv - C10

3 weeks ago


Chennai, India Citi Full time

**ONLY NIGHT SHIFT**

To perform Payment & Investigation activities pertaining to Funds Transfer raised by customers/other banks/stakeholders in accordance with defined service standards
- To provide levels of service that exceeds their expectations.
- To handle customers (internal / external) and queries of customers with care and as per the prescribed standards in place.
- To take decisions on exception handling to the extent of authorities delegated.
- To investigate and resolve all Nostro outstanding as applicable.
- To complete / resolve inquiries correctly the "first time" to avoid unnecessary repetitions.
- To create, verify, authorize payment messages

Payments/Remittance, Cash processing, Wire transfer
A thorough understanding of SWIFT, MT103
Thorough understanding of the functionality of the payment systems.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Cash Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting



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