Cop Rm

3 weeks ago


Jayanagar Bengaluru Karnataka, India Skywings Advisors Private Limited Full time

Profile
- Virtual COP Relationship Manager

WALK IN Drive For Virtual COP RM - Roles & Responsibilities To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a “window’ to talk to the bank whenever customer needs. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.

**Salary**: ₹100,000.00 - ₹320,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Jayanagar, Bengaluru, Karnataka (required)

Ability to Relocate:

- Jayanagar, Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8859088192



  • Bengaluru, India HDFC Bank Full time

    **Group Company**: HDFC Bank Limited **Designation**: Virtual Relationship Banking-COP Officer (BU93_262_100020) **Office Location**: CMA Centenary Tower Bangalore (Branch) **Position description**: **Customer Engagement** - Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction...