Barista/all Rounder

2 weeks ago


Hiranandani Estate Thane Maharashtra, India Karuna Cafe Full time

We are looking for well groomed, confident barista/all rounder for our specialty coffee shop in Thane. Must be able to communicate clearly, assist customers, educate them about our drinks and food menu based on their preferances. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts.

**Responsibilities**:

- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Clear and honest communication when dealing with customers is a must
- Prepare beverages following recipes
- Follow proper ordering taking and order processing SOPs
- Serve beverages and prepared food, like brownies, croissants and other menu items
- Receive and process payments before order preparation (cash and credit cards)
- Keep the service area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
- Conduct a monthly COGS inventory
- Anticipate, order and maintain stock of all items needed
- Communicate with vendors
- Be quick on your feet with problem solving and troubleshooting
- Learn and be enthusiastic about specialty coffee
- Educate and communicate about specialty coffee to guests

Requirements and skills
- Previous work experience as a Barista or Waiter/Waitress
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus

**Salary**: ₹8,696.56 - ₹28,038.28 per month

Schedule:

- Day shift
- Evening shift

Ability to commute/relocate:

- Hiranandani Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

Application Deadline: 18/01/2023
Expected Start Date: 18/01/2023


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