Service Advisor
3 months ago
Direct interact with customer and understand the issue related to his vehicle.
- Take a note of the issue on later create system based job card with entering correct and relevant information of the customer and his vehicle.
- Inspect and advise customer about necessary repairs/maintenance of the vehicle.
- Prepare and share the cost and time estimation of the work agreed by the customer.
- Assign vehicle to floor Supervisor and ensure timely delivery.
- Contact customer for any add hock expenses.
- Inspect the vehicle repair before delivering and guide customer for billing process.
- Handle customer queries and ensure high customer satisfaction standards.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Vasai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Expected Start Date: 14/09/2024
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