Product Owner

2 months ago

Bengaluru, India Standard Chartered Full time

**Job***: Operations

**Primary Location***: Asia-India-Bangalore

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 01/Mar/2023, 11:23:44 PM

**Unposting Date***: Ongoing

**The Role Responsibilities**

**Job Role**

As a Product Owner in the cross-functional Core Client Document squad, you will drive below outcomes of the squad to deliver on their objectives and key results.
- Own Credit Fulfilment and Client Documentation Management system product and be responsible for determining and prioritizing its features / functionalities.
- Attend scrum ceremonies such as Story Refinement, Sprint Planning, Daily Standup, Sprint Review and Sprint Retro.
- Develop deep understanding of business processes, user needs and industry best practice.
- On-the-ground delivery providing day-to-day support to the scrum team.
- Data Quality Management and facilitate remediation activities.
- Ad-hoc support to project / initiatives.

**Design Principles and Oversight**

Ensure key design principles are upheld at all times
- Alignment with ICDMS Business Architecture
- Process Driven and Aligned
- Solutions are scalable and reusable
- Solutions are complete - Thought through from UI, UX, Downstream and Upstream Integrations Impact, including planning for Data Quality and Reporting
- Alignment to deliver the value and adoption for business
- Consideration around fixing legacy issues on applicable components
- Ensure all key established design principles are followed Identify all stakeholders

**Business**
- Responsible for defining the product vision with stakeholders and the prioritization of the product backlog to achieve business goals, working closely with the Lead Product Owner.
- Identify and obtain any approvals that may be required such as Compliance, Op Risk, Process Owners, Data Owners, etc
- Provide any monthly updates required for PGSC materials in status reports, upcoming activities, Risks / Issues etc.
- Invite Business representative to all Sprint Reviews and provide UAT / Test results for Go Live approval.
- Identify all stakeholders that need to be engaged and facilitate their involvement.
- Ensure JIRA dashboard is created and maintained with mínimal violations.
- Attend to all queries from T&I throughout development and testing.
- Ensure requirements traceability through JIRA as per standards.
- Attend fortnightly Sprint Planning and Sprint Review sessions.
- Write User Stories and explain them to the scrum team.
- Attend the daily ‘stand up’ meeting with ITO.

**End to End UAT**

Where end to end UAT is required and not covered in-sprint
- Validate all UAT evidences are captured or all test scenarios
- Coordinate UAT including defects management
- Prepare Test cases for business users

**Go-Live Support**
- Prepare UVT Cases for business users
- Coordinate UVT, validating all UVT evidences are captured

**Post Go-Live Support**
- The scrum team includes resources for Level 3 support, which means full responsibility for Level 3 production fixes including prioritization
- Minimum introduction of defects in production

**Training, Communications, Adoption**
- Engage stakeholders
- Conduct assessment and confirm requirements
- Create training and communication plans
- Create / update training and communication materials
- Execute training and communication
- Post go-live communication support

**Close Collaboration with ITO to**
- Ensure full automated test coverage is completed to avoid inheriting any technical debt following hand-back of the team.
- Ensure all release materials are signed off as per SDF and saved in PDR.

**Risk Management**
- Ensure risks to project milestones are highlighted at appropriate forums.

**Governance**
- Adhere to all internal and external regulations.

**Regulatory and Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

**Key Stakeholders**
- Effectively manage relevant business stakeholders across the end-to-end Client Lifecycle, including IMO, Relationship Managers, Product Teams, CET, GBO/CRC, CLM Ops, FM, Trade, Legal and GTM teams
- CLDM Leads and change delivery teams
- Project managers and Product Owners
- Global Process Owners
- IT delivery teams
- ORO and Audit
- Business development ski

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