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Ecommerce Operations Associate

4 weeks ago

Remote, India Liventus Full time

**Location**
- India, Work From Home

**Responsibilities**:

- Support Marketing and Development teams with various business operations tasks
- Assist with the management of product catalog, user profiles and other online retail operations
- Vendor follow up, communication, and onboarding of new vendors
- Ownership of customer support ticket system and provide support and guidance to Customer Service team
- Select trending designs to promote in marketing campaigns
- Suggest ways to improve current processes
- Data entry and supply ordering
- Analyzing online traffic and other KPIs
- Documentation of new processes/training
- Assist with setting sales and promotions
- Other duties as assigned

**Job Requirements**
- Interest in fashion, sewing, and/or crafting
- Bachelor’s Degree in business, fashion business, fashion merchandising or related fields
- GPA of 3.0 or higher
- Ability to multi-task at a high level
- Strong organization and planning skills
- Ability to problem solve creatively
- Detail oriented
- Works effectively with others
- Strong computer skills (Outlook, Microsoft Office, etc)
- Good communication and time management skills
- Experience with marketing automation software is a plus
- Experience with content management, online marketing a plus

**Benefits**
- Group Mediclaim policy
- Parental Insurance Coverage
- Accident Policy
- Retirement Benefits (Provident Fund)
- Gratuity
- Overtime Bonus, Paid Vacation & Holidays, Profit Sharing & Incentives