F&b Captain

Restaurant Captain bears a very important role to satisfy guests, ensure F & B service, ensure Order of the Guests, Food and many other important matters. A Restaurant Captain controls all Waiter/ Waitress in a restaurant and follows the order of higher officers.

**Responsibilities**:

- Deliver quality customer service to all guests.
- Greet each guest promptly and courteously with a good smile and body language.
- Able to answer any questions regarding menu and assist with menu selections.
- Take food and beverage orders, repeat orders to guests and inform guests of estimated time to serve.
- Process payment and check bills promptly.
- Maintain cleanliness of the outlet.
- Assist manager by getting involved in planning and organizing special events.
- Check food and beverage inventories and stocks in a consistent and accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
- Complete opening, operating, and closing procedures.
- Escalate guests complain to the duty manager if unable to conduct service recovery.

**Requirements**:

- Prior work experience of 4/5 years plus in managing a Restaurant as Captain/Executive/Manager.
- Excellent customer service and willingness to learn new items on food and service;
- Team player with excellent interpersonal and communication skills;
- Able to work in fast-paced F&B environment;
- Able to commit weekends and public holidays;
- Able to work split shift
- Able to work at various locations. Check each brand’s website for addresses.
- Well-groomed and able to manage F&B get-togethers and events.

**Salary**: ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kozhikode, Kerala (required)

Ability to Relocate:

- Kozhikode, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7593852229