Call Centre Executive
4 weeks ago
**Rolls & Responsibilities**
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Speak with the employer**
+91 9489982251
Expected Start Date: 30/03/2023
- Health insurance
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