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E-commerce Executive

3 months ago

Mumbai, India 3EA Full time

**job objective**:
To be responsible for managing client E-Commerce portfolio to help our clients improve their web presence. As an E-Commerce account manager, you should have solid experience in marketing with a customer service approach and should also have a clear idea of how digital tools add value to E-Commerce strategy and performance.

**Role and Responsibilities**
- Act as the point of contact for clients for digital management matters
- Build strong, long-term client relationships and maintain frequent contact
- Set digital strategies for your assigned customers, considering their specific requirements
- Suggest, design and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Optimize web content to increase traffic and improve SEO
- Present social media strategies to clients
- Report on web performance metrics
- Analyze digital campaigns success
- Study company profile and operations to understand its E-Commerce needs
- Conduct research to identify industry trends and commercial opportunities
- Develop and implement an E-Commerce strategy according to objectives and budget
- Give direction to Marketing efforts with the most effective methods and tools
- Monitor E-Commerce projects and analyse results
- Write reports with suggestions for improvements and new ideas
- Design social media strategies to achieve targets
- Administer all client accounts ensuring up-to-date content
- Liaise with writers and designers to ensure content is informative and appealing
- Train internal teams to integrate and maintain a cohesive social media strategy
- Stay up-to-date with digital technology trends

**Qualifications and Education Requirements**

**Preferred Skills**
- Excellent interpersonal and communication skills (written, verbal, and presentation), positive attitude, and willingness to go the extra mile
- Strong analytical and critical thinking/ problem-solving skills. Business mindset to understand the rationale behind the transactions and ability and willingness to dive deeper into industry issues and bring greater insights for our clients
- Strong computer knowledge, including good working knowledge of Microsoft Word, Excel, and PowerPoint

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**
+91 8303000500