Telecounselor

2 months ago

Haryana, India Career Creed HR Services Full time

Job brief:

- _Responsible for making cold calls, handling outbound calling processes. Counselling students and parents on call and in-person. _
- _Set up an appointment for meeting or call between the potential customer and a member of the sales representatives. _
- _Customer Satisfaction and target oriented. _
- _New Customer Acquisition. _
- _Conversion of leads received through various marketing channels._
- _Preparing short-term and long-term sales plan towards reaching the assigned goals. _
- _Consistently achieve revenue targets in line with team/organizational objectives. _
- _Proactively identifying cross-selling/up-selling opportunities with the existing customers. _
- _Identifying references through the existing customer base to increase the sales pipeline._
- _Customer Relationship Management._
- _Understand the customer requirement and pass on the insights towards the product portfolio. _
- _Improvement based on the customer interaction / feedback. _
- _Key Account Management._
- _New account development._
- _Operations and Reporting. _
- _Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction._

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Haryana, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Counselling: 1 year (preferred)

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