Server/waiter

7 months ago

Goa, India Grandeur De Sanchi Full time

Greeting and Seating Guests: Welcome guests as they arrive, escort them to their tables, and provide menus. Assist with seating arrangements and ensure the restaurant is clean and presentable.

Taking Orders: Listen attentively to customers' preferences, answer questions about menu items, and make recommendations when requested. Record orders accurately and efficiently, ensuring any special dietary requirements or allergies are noted.

Serving Food and Beverages: Deliver orders promptly, using proper serving techniques to present dishes and beverages attractively. Ensure accuracy in serving the right items to the correct guests. Provide any requested condiments, utensils, or additional items.

Upselling and Recommending: Suggest additional menu items, such as appetizers, desserts, or beverages, to enhance the dining experience and increase sales. Knowledge of the menu, including ingredients and preparation methods, is crucial.

Table Maintenance: Monitor and maintain cleanliness and organization of tables, chairs, and dining areas. Reset tables promptly for new guests, ensuring cleanliness and availability of necessary items.

Customer Service: Anticipate guests' needs and promptly address any concerns or complaints, ensuring their satisfaction. Provide a friendly, professional, and attentive service throughout the meal.

Collaboration with the Team: Work cooperatively with the kitchen staff, bartenders, and other servers to ensure smooth service and efficient operations. Communicate effectively and relay any relevant information to colleagues and superiors.

**Requirements**:
Experience: Previous experience as a waiter or server is desirable, although some establishments may offer entry-level positions and provide on-the-job training.

Knowledge of Food and Beverages: Familiarity with different cuisines, menu items, ingredients, and preparation methods is beneficial. A passion for food and the ability to make recommendations are advantageous.

Customer Service Skills: Excellent interpersonal and communication skills are essential for interacting with guests in a friendly and professional manner. Patience, attentiveness, and the ability to handle difficult situations with tact and composure are important.

Organization and Multitasking: Waiters must be able to manage multiple tables simultaneously, take orders accurately, and deliver food and beverages promptly. Strong organizational skills and the ability to prioritize tasks are necessary.

Flexibility and Adaptability: Willingness to work in a fast-paced and ever-changing environment, including weekends, evenings, and holidays, is often required. Adaptability to varying customer needs and the ability to work well under pressure are essential.

Hygiene and Safety: Knowledge of food safety guidelines, personal hygiene practices, and proper handling of utensils and equipment is crucial to ensure a clean and safe dining environment.

**Job Types**: Full-time, Permanent

**Salary**: From ₹10,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Goa, Goa (required)

Work Location: In person

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