Sales Coordinator

3 weeks ago

Kolkata West Bengal, India MULTIPLEX APPLIANCES PVT LTD(Ventair) Full time

India’s leading home and kitchen appliance brand, **Ventair**, established in 1999, is one of the largest Manufacturing company of Kitchen Chimneys in India making our products proudly **MADE IN INDIA**. An expert in auto clean kitchen chimneys, Ventair is a style statement.

**JOB ROLE**:Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when requested

**1. Administrative Support**:

- Provide administrative assistance to the sales team.
- Manage and organize sales-related documentation, contracts, and reports.
- Handle inquiries and requests from customers and sales representatives.

**2. Order Processing**:

- Process sales orders accurately and efficiently.
- Coordinate with various departments to ensure timely order fulfillment.
- Monitor order status and provide updates to customers and the sales team.

**3. Communication**:

- Act as a liaison between the sales team, customers, and other internal departments.
- Respond to customer inquiries and resolve issues or redirect them to the appropriate personnel.
- Communicate sales updates and information to the relevant stakeholders.

**4. Sales Support**:

- Assist in the preparation of sales presentations and proposals.
- Generate and distribute sales reports.
- Maintain customer databases and update customer profiles.

**5. Schedule Management**:

- Coordinate meetings and appointments for the sales team.
- Manage calendars and schedules to optimize the efficiency of the sales team.

**6. Customer Service**:

- Address customer concerns and inquiries in a professional and timely manner.
- Ensure a high level of customer satisfaction through effective communication and problem resolution.

**7. Inventory Management**:

- Monitor and manage inventory levels to meet customer demand.
- Coordinate with the warehouse or logistics team to track and manage stock.

**8. Data Analysis**:

- Analyze sales data and trends to provide insights to the sales team.
- Prepare regular reports on sales performance.

**9. Training and Onboarding**:

- Assist in the onboarding of new sales team members.
- Provide training on sales processes and systems.

**10. Event Coordination**:

- Assist in the planning and coordination of sales events, conferences, and exhibitions.

**11. Technology Proficiency**:

- Utilize CRM (Customer Relationship Management) software and other relevant tools to manage sales-related data.

**12. Problem Resolution**:

- Identify and resolve issues related to sales processes, orders, and customer inquiries.

Overall, the Sales Coordinator plays a pivotal role in ensuring the sales team operates efficiently, and customer needs are met effectively. The position requires strong organizational skills, attention to detail, and excellent communication abilities.

**Salary**: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Provident Fund

Shift:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- KOLKATA, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Speak with the employer**
+91 9163315737

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