Workshop Supervisor

Join our team at Motominds Venture, where we specialize in the meticulous repair, detailing, and maintenance of luxury vehicles. Our workshop is renowned for its dedication to excellence and commitment to providing unparalleled service to our discerning clientele. As a Workshop Supervisor, you will play a pivotal role in ensuring the smooth operation of our workshop, maintaining the highest standards of quality, and delivering an exceptional customer experience.

**Responsibilities**:

- **Customer Handling**: Serve as the primary point of contact for customers, providing professional assistance, addressing inquiries, and ensuring their needs are met with the utmost care and attention.
- **Database Maintenance**: Maintain accurate records of customer information, vehicle service history, and workshop activities using our proprietary database management system.
- **Staff Supervision**: Lead and oversee a team of skilled technicians and support staff, providing guidance, training, and performance feedback to ensure optimal productivity and service quality.
- **Work Tracking**: Monitor the progress of vehicle repairs and service tasks, assigning work orders, prioritizing tasks, and coordinating workflow to meet deadlines and customer expectations.
- **Billing and Finance**: Assist with billing processes, including generating invoices, processing payments, and reconciling accounts as needed, ensuring accuracy and compliance with company policies.
- **Quality Control**: Conduct thorough inspections of completed work to verify quality standards are met, addressing any discrepancies or issues promptly and effectively.
- **Inventory Management**: Oversee inventory levels of parts, tools, and supplies, coordinating with suppliers to ensure timely replenishment and efficient utilization.
- **Safety and Compliance**: Uphold workplace safety regulations and industry standards, implementing and enforcing proper procedures and protocols to mitigate risks and maintain a safe working environment.

**Qualifications**:

- Bachelor's degree or equivalent experience in automotive engineering, business management, or related field.
- Proven experience in a supervisory or managerial role within the automotive industry, preferably in a luxury car workshop environment. (preferred)
- Excellent communication and interpersonal skills, with the ability to interact professionally with customers, staff at all levels.
- Strong organizational and multitasking abilities, capable of effectively prioritizing tasks and managing competing demands in a fast-paced setting.
- Proficiency in database management software and basic accounting principles, with a keen attention to detail and accuracy.
- Leadership qualities, including problem-solving skills, team-building capabilities, and a proactive approach to continuous improvement.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer relationship management: 1 year (preferred)
- Database management: 1 year (preferred)

Work Location: In person