![Brainvire Infotech Pvt.Ltd.](https://media.trabajo.org/img/noimg.jpg)
System Administrator
3 weeks ago
Job Summary:
We are seeking a dedicated and skilled Associate System Administrator with 1-3
provide first-line support to internal employees, ensuring prompt and efficient
resolution of IT-related issues. This role requires good problem-solving skills,
customer service orientation, and the ability to work under mínimal supervision.
Key Responsibilities:
- Incident Management: Respond to and resolve technical support requests
- Troubleshooting: Diagnose and troubleshoot hardware, software, network,
and system issues.
- User Support: Assist with the setup, configuration, and maintenance of
desktops, laptops, and mobile devices.
- Documentation: Maintain accurate records of issues, solutions, and user
interactions in the ticketing system.
- Training: Provide training and support for new software and technology
rollouts.
- Collaboration: Work closely with other IT team members to escalate and
resolve complex issues.
- Asset Management: Assist in managing IT assets and inventory.
Qualifications:
- Experience: Minimum of 1+ years of experience in a helpdesk or IT support
role. Ready to work in flexible 24x7 Shift Environment.
- Education: Bachelor’s degree in Information Technology, Computer Science,
or a related field preferred.
- Certifications: CompTIA A+, Microsoft Certified: Modern Desktop
Administrator Associate, or equivalent certifications are a plus.
- Technical Skills: Working Knowledge of Windows 10/11, Linux, Mac OS, MS
Office Suite, Active Directory (AD) users account management, and common
- Communication Skills: Good verbal and written communication skills.
- Problem-Solving: good analytical and problem-solving abilities.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹32,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
Work Location: In person
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