Us Dispatcher

2 months ago


Mohali Punjab, India Whizamet Services Pvt. Ltd. Full time

Job Responsibilities
- Booking loads as per truck requirements.
- Making initial calls to survey the freight market trends.
- Preparing Invoices and submission of paperwork with brokers and the accounting team.
- Tracking shipments
- Develop delivery routes and maintain contact with drivers throughout the day.
- Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries.
- Ensure Driver has all paperwork and load info necessary to complete their load satisfying both customer expectations and HOS regulations.
- Maintain a respectful attitude when dealing with drivers, co-workers, potential customers, to help foster existing relationships and build new ones.

Qualification and Skill Set
- Ability to handle a tough situation with the customer.
- Should have good oral and written communication skills (written and verbal) and can perform basic math's calculations.
- Should be fluent in English. (US accent).
- Responsible for delivering high-quality and produce results that meet the identified targets.
- Strong ability to multitask and take fast decisions independently.
- Maintains composure and patience with customers.
- Correctly follow and implement different quality standards/definition documents

Pay: ₹40,000.00 - ₹60,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Dispatching: 2 years (preferred)

Work Location: In person


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