Telecaller, Data Entry

2 months ago


Delhi Delhi, India Sixth Sense Specs LLP Full time

**Job Summary**:
Telecalling:
Contact customers via phone calls to confirm orders and provide order-related information.

Handle incoming calls, address customer inquiries, and provide assistance in a professional manner.

Maintain a high level of customer satisfaction through effective communication and problem-solving.

Data Entry:
Accurately input customer information, orders, and related data into the company database or CRM system.

Ensure data entry is performed efficiently and within established timelines.

Verify data accuracy and completeness to maintain reliable records.

Documentation:
Maintain records of customer interactions, transactions, inquiries, and feedback.

Prepare reports summarizing customer interactions and order confirmations.

Collaboration:
Coordinate with the sales and operations teams to ensure seamless order processing and resolution of customer issues.

Work closely with other departments to update and maintain accurate customer information.

**Location**: Chandni Chowk

**Salary**: ₹15,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)



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