Tele Caller Executive

6 months ago

Gurugram Haryana, India HBF DIRECT Full time

**ob Title: Tele Caller**

**Location**: Gurgaon Sector 49,Sohna Road

**Department**: Customer Service / Sales

**Job Summary**:
**Key Responsibilities**:

- **Outbound Calls**:

- Make outbound calls to potential and existing customers to promote products and services.
- Follow up on leads generated from marketing campaigns and other sources.
- **Customer Engagement**:

- Provide detailed information about products and services.
- Answer questions and address customer concerns.
- Build rapport with customers and maintain positive customer relationships.
- **Sales and Lead Generation**:

- Identify and qualify sales opportunities.
- Generate leads and set up appointments for the sales team.
- Achieve or exceed monthly and quarterly sales targets.
- **Data Management**:

- Maintain accurate and up-to-date records of all calls and customer interactions in the CRM system.
- Update customer information and manage databases effectively.
- **Feedback and Reporting**:

- Collect feedback from customers and share it with the team to improve products and services.
- Prepare and submit daily/weekly reports on call activities and outcomes.
- **Compliance and Quality**:

- Adhere to company policies and procedures.
- Ensure compliance with relevant regulations and standards.

**Qualifications**:

- High school diploma or equivalent; a degree in marketing, business, or a related field is a plus.
- Proven experience as a tele caller, telemarketer, or similar sales/customer service role.
- Excellent communication and interpersonal skills.
- Ability to handle rejection and stress in soliciting customers.
- Strong persuasive and negotiation skills.
- Good time management and organizational skills.

**Preferred Skills**:

- Experience in the [specific industry, e.g., telecommunications, insurance, etc.] sector.
- Multilingual abilities.
- Familiarity with sales techniques and strategies.

**Job Types**: Full-time, Permanent

Pay: ₹8,238.65 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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