Customer Support Executive
2 months ago
**Company description**
Prad4x4 a unit of Prad automotive an ISO 9001:2015 company is a renowned name in Hard Core off-road/expedition equipment, Prad4x4 products are designed, tested and manufactured in one of the biggest industrial hubs in ASIA, and used and abused by hard core off-roaders nation-wide. The full line of Prad 4x4 products are designed to provide unmatched protection to the Off-road machine and its occupants, and look great while doing it. From CNC laser cutting, CNC bending and tube notching, to high pressure die-forming and precision brake-forming, Prad 4x4 Products are made to handle whatever the trail can throw at you.
We also deal with 4x4 accessories such as Expedition roofracks, Bumpers, Bullbar, Rockslides, Underbody Protection, Tyre Carriers, Auxiliary Lamps, Rollcages, Hardtops and etc for Mahindra Thar, Isuzu Dmax Vcross, Mahindra Scorpio, Mahindra Bolero, Tata Safari, Tata Xenon, Scorpio Getaway, Jeep Wrangler, Force Gurkha, Maruti Suzuki Gypsy and other 4x4's and premium SUVs.
**Job description**
- Any graduate degree.
- Excellent spoken and written communication skills (English, Hindi & Kannada).
- Must handle pan India customer enquiries via phone calls, WhatsApp chats, Instagram DMs etc.
- Assist B2C customers with product related queries (send prices / share catalogues).
- Work with cross functional teams for B2B and customization enquiries.
- Coordination with Production and dispatch teams to ensure TATs are maintained.
- Follow up with B2C customers for pending payments.
- Contact customers for shipment delays / updates / reviews after completion of order.
Pay: ₹96,000.00 - ₹108,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
**Education**:
- Bachelor's (required)
**Location**:
- Bengaluru, Karnataka (required)
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