Female Tele Calling

6 months ago

Haridwar, India YASHVRIDDHI Full time

**Full job description**

**Job Summary:

- **
- As a Tele Caller, you will be responsible for contacting and building relationships with clients in a B2C context. Your role will involve coordination with clients, follow-ups to close deals, and maintaining an organized database of customers and leads. You will play a crucial role in providing exceptional customer support and streamlining workflow processes to meet organizational requirements

** Strong communication skills** **English...**
- Should have a Min. 2 years of experience as a caller.
- **Excellent communication skills and Proficiency in English.**:

- Answering phones and explaining the product and services
- Initiate outbound calls to potential and existing clients.
- Build and maintain strong relationships with clients by providing excellent customer service and addressing inquiries and concerns.
- Lead Generation

**Feedback Collection**:

- Gather feedback from prospective Customer to understand their needs, concerns, and preferences.
- Share valuable insights with the management team to enhance the overall Customer experience.

**Record Keeping**:

- Maintain accurate and up-to-date records of all interactions with Customers in the CRM system.
- Generate reports on call performance, lead conversion, and other relevant metrics.

**Requirements**:
**Education**: Minimum bachelor's diploma; Master's degree preferred.

**Experience**: Proven experience in a telecalling or customer service role, preferably in the education sector.

**Communication Skills**: Excellent verbal communication skills with the ability to articulate information clearly and persuasively. Professional and courteous phone etiquette.

**Customer Focus**: Customer-centric mindset with a commitment to providing an exceptional experience to potential Customer. Ability to empathize with the needs and concerns of Customer

We want Immediate Joiners Only

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

**Salary**: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- Sales: 2 years (required)

**Language**:

- English (required)

Ability to Commute:

- Haridwar, Uttarakhand (required)

Ability to Relocate:

- Haridwar, Uttarakhand: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9675672026

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