Csr - Drayage

Provide customers with ETA updates.
- Possess knowledge of tracking and tracing shipments.
- Proficient in using TMS (Transportation Management Systems).
- Experience in handling drayage shipments.
- Strong verbal and written communication skills.
- Excellent problem-solving and decision-making abilities.
- Understanding of the trucking industry.
- Maintain attention to detail and accuracy.
- Ability to multitask and prioritize tasks effectively.
- Prior experience in logistics customer service is required.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Night shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)