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Social Media Executive
3 weeks ago
**JD - Social Media Executive**
The Social Media Executive (Client Servicing) will be responsible for managing and
nurturing client relationships, ensuring the successful execution of digital marketing
campaigns, and driving client satisfaction. This role requires a deep understanding of digital
marketing strategies, excellent communication skills, and the ability to manage multiple
clients and projects simultaneously.
**Key Responsibilities**
1.**Client Relationship Management**:
- Serve as the primary point of contact for assigned clients.
- Develop and maintain strong, long-term relationships with clients.
- Understand clients' business goals, marketing objectives, and challenges.
2.**Campaign Strategy and Execution**:
- Collaborate with clients to define digital marketing strategies and campaign objectives.
- Develop comprehensive digital marketing plans, including SEO, SEM, social
- Oversee the execution of campaigns, ensuring they are delivered on time,
within budget, and meet or exceed client expectations.
3.**Project Management**:
- Manage multiple client projects simultaneously, ensuring timely delivery and
quality control.
- Coordinate with internal teams, including creative, content, SEO, PPC, and
social media specialists, to ensure cohesive campaign execution.
- Monitor project progress and adjust strategies as needed to achieve desired
- outcomes.
4.**Performance Analysis and Reporting**:
- Track and analyze campaign performance metrics using tools like Google
analytics, SEMrush, and social media analytics platforms.
- Prepare and present detailed reports to clients, highlighting key insights, successes, and areas for improvement.
- Provide actionable recommendations based on data analysis to optimize future campaigns.
- Conduct regular client meetings, presentations, and performance reviews.
5.**Team Collaboration and Leadership**:
- Work closely with internal teams to ensure seamless collaboration and alignment on client projects.
- Mentor and guide junior team members, fostering a culture of continuous learning and improvement.
- Stay updated with industry trends, emerging technologies, and best practices to drive innovation within the team.
**Qualifications**:
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
**Experience and Expertise**
- 2+ years of experience in digital marketing, with a focus on client servicing and account management.
- Preferably 2 years’ work Experience in an Agency
- Proven track record of managing successful digital marketing campaigns.
- Strong understanding of digital marketing channels, including SEO, PPC, social
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical skills and experience with marketing analytics tools.
- Ability to manage multiple projects and clients simultaneously in a fast-paced
environment.
- Proactive, detail-oriented, and highly organized.
- Experience with CRM software and project management tools is a plus.
**What We Offer**:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and creative team.
- Professional development and growth opportunities.
- Flexible working environment.
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Morning shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Social media: 2 years (preferred)
Work Location: In person
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