IT Servicedesk Coordinator

2 weeks ago


Bengaluru, India Luxoft Full time

**Project** Description**:
IT Servicedesk activities coordinator and Infrastructure systems monitoring

**Responsibilities**:
1. Creation and assignment of SD requests.
2. Tasks implementation within the SD system.
4. Work with users. Receiving calls. Consulting users by phone about questions within the competence of SD coordinators.
5. Work with SD engineers. Interaction with different lines of support specialists for acceleration of solving process.
6. Monitoring of Infrastructure services.

**Skills**:
Must have

Multitasking
Learning and teaching materials
Stress resistance
Service Desk

Nice to have

Call Center

**Languages**:
English: C2 Proficient

**Seniority**:
Junior

Vacancy Specialization

Help Desk Support Coordination

Ref Number

VR-82339


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