Advocacy Operations Associate, Advocacy Operations

2 months ago


Hyderabad Telangana, India ADCI HYD 13 SEZ Full time

Bachelor's degree

**Responsibilities**:

- Follows SOP or manager's instructions and ensures tasks are quality compliant
- Contributes to project improvement ideas, if applicable
- Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
- Proactively raises issues/alarms to manager or stakeholders
- Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
- Maintains records of day-to-day work by updating trackers or workflow tools
- Meets predetermined and assigned productivity targets and quality standards.
- Speak, write, and read fluently in English



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