Ops 3 Testing
1 week ago
**Job Information**:
RSD NO
**8773***
Industry
**IT Services***
Min Experience
**6***
Max Experience
**9***
City
**Hyderabad***
State/Province
**Telangana***
Country
**India***
Zip/Postal Code
**500001***
**Title**: Ops 3 Testing
**Education Qualification**: Bachelor’s degree in computer science, Information Technology, or a related field
**Work Experience**: 6-9 Years
**Work Location**: Hyderabad
**Work Mode**: Work from Office
**Requirement**:
- Basic experience of software testing or bugs handling.
- Proficient working knowledge of MS Office or Google suite.
- Advanced experience with JIRA or any other ticketing tool.
- Sound experience of JQL or SQL.
- Proficient knowledge of advanced excel techniques.
- Proficient in data analysis and root cause identification methodologies (e.g., fish bone diagram analysis, RCA, 5-whys etc.
- Sound knowledge of Operational metrics like shrinkage, utilization.
- Prior experience handling global stakeholders and driving projects/meetings.
- Lead multiple operations teams, with responsibilities covering: Manage the stakeholder relationships with various program leads, product and engineering teams as required.
- Proactively identify and implement process excellence and tool improvement initiatives Be able to achieve high program health by taking charge of the responsibilities end to end real time
- Meet/exceed the defined targets for the team (productivity, quality, SLA, efficiency and utilization).
- Ability to identify and report high impact issues with mínimal loss of time.High ability to reason and comprehend unclear issues.
- High ability to read a complex, multi page Standard Operating procedure manual.
- Basic understanding of quality and quality control.
- High ability to perform repetitive tasks over a long period at a high level of accuracy and quality.
- Ability to memorize Engineering terminologies and project related details.
- Familiar with using smartphones, virtual test platforms and getting directions on a smartphone.
Indium Software is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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