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Aftermarket Sales
1 month ago
**Job Title: Aftermarket Sales and support**
Reports to: Aftermarket Manager/Assistant Manager
SUMMARY: Act as liaison between Company, Principles and Cstomer ensuring all facts of after sales and services are addressed to facilitate future sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
- Willingness to travel up to 20 or 25% of the time.
- Visit existing customers for negotiations, business meetings, Exhibitions, Inspections with the purpose of increasing spare parts sales.
- SPARE PARTS AND SERVICES
- Communication with principles and customers related to enquiries, quotations, Orders, Order confirmations, Despatches, Shipping documentation, Payments.
- Maintain Enquiry, Order, and Invoicing registers.
- Preparations of quotations, Order confirmations from CRM/M3
- ISO Documentation for spares, equipment, and Steel Belt services.
- Making the service agreement proposals and follow ups for the orders. Meet exceptional customer requirements like TRC, 10 F, No-Pe, SES, No Claim, WC policies, Insurance policies, Safety trainings, PPE
-etc. Work on different customer portals.
- Warehouse management and maintain the stock of consumables required for steel belt services. Procurement of capital equipment’s for Steel belt services.
- Travel bookings for internal service providers.
- TENDERING
- Downloading, Preparations and Uploading the tender documents. Resolving all the queries related to tenders.
- SELLING OF SERVICE AGREEMENTS
- Making and submission of proposals. Follow ups till the orders.
- Additional future expectations are working in D365 for contract penetrations and PBI.
- Requires full participation in the implementation of IPCO’s quality, health, environmental and safety programs.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Mechanical/Chemical Engineering degree preferred. Two to three years of related experience and/or procurement will be accepted.
LANGUAGE SKILLS:
Ability to read, write, and speak the English language fluently.
Ability to read and interpret documents such as specifications, blueprints, vendor/company catalogues and engineering manuals.
