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Subject Matter Expert

2 months ago

Noida, India Krasa International Pvt Ltd Full time

Job Profile:Subject Matter Expert
Location -Noida

Salary - 25K

Training employees on Banking/Credit Card related processes

Should have Good communication skills and facilitation skills.

Should have understanding on Trainer KPI’s such as Throughput, FPY (First Pass Yield), TNA (Training Need Analysis), TNI (Training Need Identification) etc.

**Job Description**:

- Develop bespoke training material and appropriate delivery methods for new hires as well as new initiatives for existing staff.
- Provide inputs for training to assist reducing the learning curve of new hires

Identify training needs and devise improvement plans thru innovative coaching techniques/refreshers/Classroom Based Training techniques.

Conduct Product Knowledge Tests on a periodic basis and publish results

Develop Training Planner for the year based on the Training Needs Assessment.

Deliver relevant training program under specified timelines

Ensure individual and organization wide training needs are fulfilled

Coordinate with Operations for successful implementation of training modules

Closely track progress and maintain records of all training activities.

Monitor trainees progress and provide feedback to them and their managers on an ongoing basis

To play an active role in training the Trainers

Creating reports and training dashboards for client and stakeholders

or for any query directly call us at +91 9068693968

**Salary**: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9068693968

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