Voice and Accent Trainer

2 weeks ago

Mohali, India KV Marketing Solutions Full time

As a Voice and Accent Sales Coach, you will play an important role in ensuring the excellence of our sales representatives' communication skills. Your goal will be to empower our sales team with the necessary skills to effectively communicate with a wide range of customers, driving sales and attaining positive customer experiences.

**Key Responsibilities**:

- Listening to the live calls and identifying the training needs.
- Designing modules focused on accent neutralization, pronunciation, intonation, and effective communication techniques.
- Conduct engaging and interactive training sessions for sales representatives, both individually and in groups.
- Provide regular feedback and constructive criticism to sales representatives on their voice and accent performance.
- Conduct assessments to measure progress and identify areas for improvement, offering personalized coaching and guidance accordingly.
- Create training materials, resources, and tools to support ongoing learning and development initiatives.
- Collaborate with sales managers and other stakeholders to align training initiatives with organizational goals and objectives.
- Stay updated on industry best practices, emerging trends, and new technologies related to voice and accent training.

**Qualifications**:

- Bachelor's degree in Communication, Linguistics, Education, or related field.
- Proven experience in voice and accent training, preferably in a sales or customer service environment.
- Strong understanding of phonetics, phonology, and speech patterns, with the ability to effectively teach accent neutralization techniques.
- Proficiency in using multimedia tools and technologies for training purposes.

Join our team and help us empower our sales representatives to communicate effectively, build meaningful relationships with customers, and drive business growth through exceptional voice and accent skills

**Job Types**: Full-time, Permanent

**Salary**: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Trainer: 7 years (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

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