E-commerce Customer Service
2 weeks ago
Creating a sheet with number of leads generated and passed onto the sales executive
Provide alternate solutions if a garment isn't available.
Schedule appointments or help clients do the same.
Forwarding leads to sales executive if a video call needs to be scheduled
Contact clients for any help for canceled or unpaid orders on the website and generate leads.
Reply to clients on all platforms
- WhatsApp
- Social Media(Instagram and Facebook)
- Phone calls
Any support related work for the website
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- E-commerce: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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