CRM Admin

2 weeks ago


Mumbai, India Atomberg Technologies Full time

**CRM Admin**:
Mumbai, Maharashtra, India
- Department- Technical Support- Job posted on- Feb 6, 2023- Employee Type- Permanent- Experience range Range (Years)- 2 years - 5 years**Job description: -**
- Salesforce certified administrator or Salesforce advanced administrator certification.
- A bachelor's degree in computer science would be advantageous.
- 2-3 years of experience as a Salesforce administrator in a similar environment.
- Extensive experience in the administration and maintenance of Salesforce systems.
- Experience in performing Salesforce upgrades and ensuring successful integration.
- Exceptional ability to create and maintain Salesforce databases.
- In-depth knowledge of Salesforce products and their functionalities.
- Proficiency in creating Salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating Salesforce reports.
- Ability to provide Salesforce training and end-user support.

**Responsibilities**:

- Ensuring optimal performance of Salesforce systems and products.
- Upgrading and configuring Salesforce systems for optimized integration.
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
- Importing sales department leads, contacts, and other data.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new Salesforce releases, as well as providing training and support.
- Documenting processes, including error reports and changes to field history tables.
- Preparing reports for sales and other departments.


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