Operations Executive healthcare Industry
4 weeks ago
Schedule and fulfill the virtual appointments by coordinating with the doctor and the patient via calling them.
- Ticket resolutions within SLA (given time frame)
- Follow up with patients and internal teams to close the loop and achieve maximum customer satisfaction
- Ready to take weekly challenges to fulfill process requirements
- Ready to work in rotational shifts and week offs (6 days working and 1 weekly off).
- Adaptive to change in process and workflow to fulfill the process requirements.
- Take ownership of tasks given by the team lead.
- Actively participating in the team coordination.
**Salary**: Up to ₹40,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Operations: 1 year (preferred)
- total work: 1 year (preferred)
- tele calling: 1 year (preferred)
- Ticketing process: 1 year (preferred)
- Healthcare compay: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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