Operations Executive healthcare Industry

4 weeks ago


HSR Layout Bengaluru Karnataka, India Sone India Group of Industries Full time

Schedule and fulfill the virtual appointments by coordinating with the doctor and the patient via calling them.
- Ticket resolutions within SLA (given time frame)
- Follow up with patients and internal teams to close the loop and achieve maximum customer satisfaction
- Ready to take weekly challenges to fulfill process requirements
- Ready to work in rotational shifts and week offs (6 days working and 1 weekly off).
- Adaptive to change in process and workflow to fulfill the process requirements.
- Take ownership of tasks given by the team lead.
- Actively participating in the team coordination.

**Salary**: Up to ₹40,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)
- tele calling: 1 year (preferred)
- Ticketing process: 1 year (preferred)
- Healthcare compay: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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