Customer Support Executive

4 weeks ago


Vikroli Mumbai Maharashtra, India ToothSi Full time

Handle about 80-100 calls of customers on-boarded by sales team (Smile correction/ Smile straightening)The initial call will be primarily to book delivery followed by issue resolution and query Handling on successive callsEnsure query resolution within 24hrs and ensuring customer satisfaction by achieving delivery and service quality normsHandle dental specific queries pertaining to our services. Overall Problem solving for patients and coordination as necessary. Handle any operations related activities that may be required.Tabulate and record responses from all customers on excels. Generate relevant reports from the same.Schedule appointments for patients and coordinate with the required doctor who shall visit the patientFollow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Analyze quality of calls and strive for improvement

Pay: ₹15,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- fluent English (preferred)

Work Location: In person


  • Executive Support

    3 weeks ago


    Vikroli, Mumbai, Maharashtra, India Mumbai Rozgaar pvt ltd Full time

    We are currently hiring for Executive Support Position for Vikroli Location. Role: Executive Support(Inbound Voice) Location : Vikroli,Mumbai Requirement: Good Communication Skills Experience - 0-2 years **Job Types**: Full-time, Fresher **Salary**: ₹200,000.00 - ₹300,000.00 per year **Benefits**: - Paid sick time - Provident Fund Schedule: - Day...


  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Mumbai, Maharashtra, India MEDDIRECT Full time

    Company Description MedDirect Services Private Limited belongs to Health Care and Medical Industry. It is a BPO company that offers multi-lingual support, cold chain logistics around the globe, and consultation services to businesses. Our company is committed to providing superior services to our clients, and we are constantly innovating and improving what...


  • Mumbai, Maharashtra, India The Sleep Company Full time

    **We Are Hiring for Customer Support Executive in The Sleep Company** **About Company**: Position**:Customer Support Executive ( Voice )** Location **:Jogeshwari,Mumbai** Shift Time **:9:30 AM to 6:30 PM** **10: 00 AM to 7:00 PM** Holiday: **One Rotational Off between Monday To Friday** **Saturday and Sunday Fixed Working** **Requirement**: - HSC or...


  • Mumbai, Maharashtra, India The Sleep Company Full time

    **We Are Hiring for Customer Support Executive in The Sleep Company** **About Company**: Position**:Customer Support Executive ( Voice )** Location **:Jogeshwari,Mumbai** Shift Time **:9:30 AM to 6:30 PM** **10: 00 AM to 7:00 PM** Holiday: **One Rotational Off between Monday To Friday** **Saturday and Sunday Fixed Working** **Requirement**: - HSC or...


  • Ghansoli, Navi Mumbai, Maharashtra, India Aegis Customer Support Services Private Limited Full time

    Should be comfortable with rotational day shift(9Hrs), 08AM to 08PM Window. - Graduate / Minimum 6 months of BPO Experience. - Should be excellent in English communication. - Should be comfortable with work from office. - BFSI voice process experience preferred. **Job Types**: Full-time, Permanent **Salary**: ₹18,000.00 - ₹30,000.00 per...


  • Mumbai, Maharashtra, India GM Infotech Full time

    **We are urgently hiring for Customer Support Executive** **Position: Customer Support Executive - Export** **Location: Sakinaka, Andheri (E)** **Timings: 10:00 to 6:30 PM** **Job profile**: - Coordinating with customers, agents and inter-department for sea and air shipment statuses - Preparing and sending daily shipment status reports to customers...


  • Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time

    **Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...


  • Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time

    **Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...


  • Ghatkopar, Mumbai, Maharashtra, India Aknamed Full time

    **Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary Responsibilities**: - Customer Support


  • Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full time

    Hi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...


  • Mumbai, Maharashtra, India Infowan Technologies Full time

    Full Time - Opening : 03 - 4-5 years Coordinating with cross functional team for documentation, review and monitoring of policies, regulations, workflows etc. Read More **Customer Support Executive**: - Full Time - Opening : 03 - 0-1 years Handling inbound calls of existing clients regarding Payroll HRMS Software queries Read More **Business...


  • Mumbai, Maharashtra, India Arya Omnitalk Full time

    Job Description - Executive Customer Support - Mumbai - (Exp.: 1) **Skills**: - Knowledge of Vehicle Electronics/Multi meter operation must. Daily roles and responsibilities - 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic...


  • Malad, Mumbai, Maharashtra, India Business Zilla Full time

    Customer Support Executive Urgent hiring for Customer Support Executive **Job Overview**:As a customer support executive you will have to handle inbound and outbound calls of customer or clients. Identify the need of customer, and sell the given product/service. **Qualification**: - Higher Secondary. - Must have outbound and inbound sales experience. -...


  • Mumbai, Maharashtra, India Easy Home Finance Full time

    **Customer Support Executive**: **Mumbai**: Full Time **Roles & Responsibilities**: Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Contribute to team...


  • Mumbai, Maharashtra, India ILAHiring Technologies Private Limited Full time

    Job Title: - Customer Support Executive Job Location: - Thane Skills Required: - Excellent English Communication Skills Qualification Required: - 12th or Above Shifts: - 24*7 Rotational **Salary**: - ₹12,000 - ₹16,000 per month Roles and Responsibilities: - Ability to effectively communicate his/her thoughts in a well-organized manner Excellent,...


  • Andheri, Mumbai, Maharashtra, India one portfolio advisory pvt ltd Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time

    **Position - Communication Executive/ Customer Support Executive(International Process)** **Location-Andheri, Mumbai** **Experience - 1 Year** **CTC- 30k** **Working days - Monday to Friday (5.30PM-2.30AM)** **Duties and Responsibility** - Experience in BPO/KPO preferred Exceptional written, interpersonal and presentation skills Proficiency in MS...


  • Nashik, Maharashtra, India Impact HR & KM Solutions Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the...


  • Mumbai, Maharashtra, India Omkar Placement Full time

    One of our client which is into Industrial Diesel Engines & Spares is looking for: Sales & Customer Support Executive Location : Mumbai Job Description: Even though the job seems to be technical, the work is entirely managing. For example.. manpower deputation, work completion reaching, customer satisfaction, customer support, Inventory management, sales...