Investigator - Ombuds
6 months ago
Bengaluru, India
- GSH
- 3062170
**Job Description**:
**Role Title : Designated** **Investigator - Ombuds**
**Exp : 8 - 12 yrs**
**Location - Anywhere in India**
Roles & Responsibilities:
- Conduct internal enquiry basis complaints received
- Engage all relevant stakeholder basis merit of concern and investigation scope
- Acknowledge and hear all issues and concerns without prejudice and bias
- Recommend process improvements or policy changes.
- Recommend remedial/mitigating actions in line with Disciplinary Handbook
- Conclude concerns within a stipulated timeframe
- Conduct awareness sessions amongst employees and other stakeholders
- Respond to audit or legal queries.
Qualifications:
- Full time post-Graduate from a premier institute.
- Excellent business partnering skills, ability to persuade and influence business leaders.
- Strong analytical skills with attention to detail and follow-through.
- Excellent Communication & Relationship Building skills.
- Ability to deal with ambiguity and high pace of working.
- Proficient at anticipating challenges and recommending solutions
- Interpersonal sensitivity, team player.
- Non-judgmental in making decisions with focus on fact finding.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.