Customer Support Associate
1 month ago
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
**Customer Support Executive Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Customer Support Executive Requirements**:
- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of medi
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 3 years (preferred)
- Customer service: 3 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Palakkad, Kerala (required)
Ability to Relocate:
- Palakkad, Kerala: Relocate before starting work (required)
**Speak with the employer**
+91 7012491144
-
Customer Support Executive
1 month ago
Palghat, India George Infra Private Limited Full timeCustomer support representatives maintain customer satisfaction. They ensure that the team is adequately trained to promote excellent customer service. - Extend customer support by tele calls to generate maximum business and follow up of collections and customer complaints - Provide solutions to any relative problems of clients - Conducting quality assurance...
-
Customer Support Executive
4 weeks ago
Palghat, India Sununited Infologics Pvt. Ltd Full time**Responsibilities**: - Provide accurate information regarding products, services, policies, and procedures to customers. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Handle and resolve customer complaints or concerns in a courteous and timely manner. - Escalate complex issues to appropriate...
-
Customer Support Female
1 month ago
Palghat, India Insure Full timeModifying sales pitches in response to customer demand Acquiring and retaining contact information databases Put forward suggestions in accordance with the requirements of the consumer Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action **Salary**: ₹10,000.00 per...
-
Customer Service Associate
1 month ago
Palghat, India CENTREAL BAZAAR INDIA LIMITED Full timeServes customers by selling products and meeting customer needs. - Greet and assist customers as they shop for new products - Suggest applicable and relevant upsells to help customers walk out the door with everything they need - Be knowledgeable about the product. - Identify prospective customers, lead generation and conversion. - Contact new and existing...
-
Sales Associate
4 weeks ago
Palghat, India Aparajitha Corporate Services Ltd Full timeJOB DESCRIPTION SALES ASSOCIATE (Health Insurance / Non-Motor) Purpose: - To meet all allocated customers in person. - To increase the sales in the branch / independent location. - To handle service issue post sales. Products to be handled: Health Insurance, Travel Insurance, Home Insurance and Personal Accident Insurance Reporting to : Vertical Manager -...
-
Hiring Customer Support
1 month ago
Palghat, India InsureMile Full timeModifying sales pitches in response to customer demand - Acquiring and retaining contact information databases - Put forward suggestions in accordance with the requirements of the consumer - Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action **Salary**: ₹8,086.00 -...
-
Customer Relationship Executive
1 month ago
Palghat, India Veta Spoken English Full timeKey Responsibilities: - Relationship Building: Cultivate strong relationships with new and existing customers through regular communication, follow-up calls, and meetings. Act as the main point of contact for clients, providing personalized assistance and support as needed. - Customer Support: Address customer inquiries, requests, and concerns promptly and...
-
Customer Care Executive
4 weeks ago
Palghat, India Just bake Full time_**The duties and responsibilities of a Customer Service Executive include managing and handling customer and tele Calls inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.**_ **Job Type**: Part-time Part-time hours: 56 per week **Salary**: ₹10,000.00 - ₹20,000.00 per...
-
Customer Care Executive
4 weeks ago
Palghat, India Just bake Full time_**The duties and responsibilities of a Customer Service Executive include managing and handling customer and tele Calls inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.**_ **Job Type**: Part-time Part-time hours: 56 per week **Salary**: ₹10,000.00 - ₹20,000.00 per...
-
Customer Care Executive
4 weeks ago
Palghat, India Just bake Full time_**The duties and responsibilities of a Customer Service Executive include managing and handling customer and tele Calls inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.**_ **Job Types**: Full-time, Part-time Part-time hours: 56 per week **Salary**: ₹10,000.00 -...
-
Customer Service Associate
1 month ago
Palghat, India JOYRTS Full time**Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹35,000.00 per month **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹35,000.00 per month Schedule: - Night shift - US shift **Education**: - Bachelor's (required) **Experience**: - total work: 2 years (preferred) **Language**: - English (required) Work Location:...
-
Customer Relationship Executive
4 weeks ago
Palghat, India Sununited Infologics Pvt. Ltd Full time**Responsibilities**: - Provide accurate information regarding products, services, policies, and procedures to customers. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Handle and resolve customer complaints or concerns in a courteous and timely manner. - Escalate complex issues to appropriate...
-
Customer Relationship Executive
1 month ago
Palghat, India Sununited Infologics Pvt. Ltd Full time**Responsibilities**: - Provide accurate information regarding products, services, policies, and procedures to customers. - Assist customers with troubleshooting technical issues and guide them through problem-solving steps. - Handle and resolve customer complaints or concerns in a courteous and timely manner. - Escalate complex issues to appropriate...
-
Customer Relationship Executive
1 month ago
Palghat, India Art of Living HR Full time**Key Responsibilities** - Act as the primary liaison between clients and the organization, providing personalized support and guidance in navigating the complexities of the stock market. Understand and address clients' investment goals, risk appetite, and preferences Deliver timely and relevant updates on stock market trends, financial news, and...
-
Customer Service Representative
4 days ago
Palghat, India Agenciflow Full timeReady to relocate to Kovaipudur Coimbatore, - Fluent English (required) - Customer Service Representative: 1 year (preferred) **Essential Duties and Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various...
-
Backend Operations
1 month ago
Palghat, India Art of Living HR Full time**Key Responsibilities** Confirming and settling trades executed on the stock exchange, ensuring accurate and timely transfer of securities and funds. Facilitating the clearing and settlement of trades, verifying transactions, calculating obligations, and overseeing the seamless transfer of securities and funds. Implementing risk management measures to...
-
Sales Associate
5 days ago
Palghat, India PepsiCo Full timeOverview: **Customer Sales Executive** (CE) handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and...
-
Office Administrator
6 days ago
Palghat, India ATHIDHYS TRAVEL AND TOURISM Full timeThe Office Administrator will be responsible for ensuring smooth day-to-day operations within the travel agency. This role involves a variety of administrative and clerical tasks, supporting the office staff, and providing excellent customer service to clients. Key Responsibilities: - **Administrative Support**: - Manage and organize office documents,...
-
Telecaller
1 month ago
Palghat, India UCS International Academy Full timeWe are looking for a Female **Telecaller **who is responsible for Contacting potential or existing customers to promote services. Answering customer questions about services. Gathering and updating customer information in a database **Salary**: ₹10,000.00 - ₹26,043.85 per month Schedule: - Day shift Ability to commute/relocate: - Alathur, Palakkad -...
-
Dealer Executive
1 month ago
Palghat, India Art of Living HR Full time**Job Overview** As a Stock Market Dealer, you will be responsible for executing securities trades on behalf of clients, ensuring timely and accurate transactions within the dynamic stock market environment. This role requires a deep understanding of financial markets, analytical skills, and the ability to make informed decisions in real-time. The Stock...